Requesting RSE support

You can contact us regardless of how small your issue is - or even if you would like to know if we could help your project. At least, we can point you in the right direction.

Quick Consultations

We recommend you come to our daily garage sessions for a short chat. There are no reservations, and this is the online equivalent of dropping by our office to say hi.

Contact

We recommend you come to our daily garage sessions (see above), rather than send email (or to come by after you send the email). We almost always have more questions and want to chat, so that responding to email is slow.

Our email is rse-group@aalto.fi (the Triton email address scicomp@aalto.fi also gets to us). You can also use the structured request form (“Research Software Engineer request”). This guides you through some of our initial questions, but goes to the same place as email and everything is read by a human anyway.

Next steps

See Starting a project with us for more info.