Requesting RSE support
You can contact us regardless of how small your issue is - or even if you would like to know if we could help your project. At least, we can point you in the right direction.
We recommend you come to our daily garage sessions for a short chat. There are no reservations, and this is the online equivalent of dropping by our office to say hi.
You can also use the structured request form (“Research Software Engineer request”). This guides you through some of our initial questions, but goes to the same place as email and everything is read by a human anyway.
See Starting a project with us for more info.