Contact RSEs

You can contact us regardless of how small your issue is - or even if you would like to know if we could help your project. At least we can point you in the right direction if it’s not something our team handles.

Office hour (“garage”)

We recommend you come to our daily garage sessions for a short chat. There are no reservations, and this is the online equivalent of dropping by our office. Since it is online, we always have a wide variety of staff ready to answer almost any computing or software problem you may have.

Contact

If possible, we recommend you come to our daily garage sessions (see above) - human to human chats save lots of time. We almost always have immediate follow-up questions anyway. Email can work to arrange a meeting some other time if it helps you, including in-person meetings.

Our email is rse@aalto.fi

Request form

You can also use the structured request form (“Research Software Engineer request”). This guides you through some of our initial questions so we can evaluate quickly. Still, we will usually still quickly invite you to a human-to-human chat.